The Columbus Zoological Park Association

Seasonal Food Service Crew Member

Job Locations US-OH-Cumberland
ID 2021-1515
The Wilds


Wilds Wedding 961 - Alex Brown, Columbus Zoo and Aquarium-5_preview


Our extraordinary food service crew members assist with all aspects of our food service operation. At The Wilds, you may help serve daily guests at the Overlook Café, Carnivore Grill, or Safari Snack Depot. You may also be tasked with table service for our lodging guest meals or help cater to large group picnics.


Applicants without a resume will be able to skip resume upload option.


  • To greet and provide all guests of the Wilds with prompt friendly service.
  • To execute accurate sales transactions allowing for accurate record keeping.
  • Encouraging our guests to round up their sale, increasing the dollars available to support the Wilds program areas.
  • Food preparation for daily guests, visiting groups and overnight visitors.
  • Learn and follow ServSafe guidelines in order to provide a safe and sanitary food environment.
  • To maintain work area, including restocking, inventory and cleaning.
  • Maintain brochure racks, including filling and ordering brochures.
  • Answer and correctly transfer incoming calls and take and deliver messages.
  • Learn about the Wilds and the species here in order to accurately answer guest questions.
  • Provide support to other Visitor Operations/Park Operations positions as needed.
  • Strive to further the mission of the organization and support the Wilds, the Zoo, Zoombezi Bay and Safari Golf Club.
  • Posted schedule may be subject to change based on operational needs such as weather condition, guest attendance and department needs.


  • 16 years of age or older.
  • Customer service/sales experience preferred.
  • Positive, professional attitude.
  • Good math, communication and keyboarding skills.
  • Ability to adapt easily to changing circumstances in a busy work place.
  • Good decision making skills.
  • Ability to operate a two-way radio.
  • Ability to work a flexible work schedule, including holidays, weekends and evenings.
  • Ability to provide excellent guest service and uphold the Make it G.R.E.A.T. standards.
  • Develop and maintain cooperative relationships with all Wilds/Zoo team members.
  • Communicate well both verbally and in writing required.
  • Plan and organize work in an efficient and cost-effective manner.
  • Possession of a valid Ohio driver’s license and a good driving record is a must.
  • Successfully complete a pre-employment drug screening and criminal background check.


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