The Columbus Zoological Park Association

Seasonal Overlook Café Server

Job Locations US-OH-Cumberland
ID 2021-1519
The Wilds


Talkin 00010151 - Grahm S. Jones, Columbus Zoo and Aquarium_preview


Join The Wilds team as a server and impact the guest experience by accommodating our private meals provided for lodging guests.  Get to know guests and interact with them in an intimate small group setting as they visit our newly renovated Overlook Café for breakfast and dinner and enjoy good food and great views as part of their stay.  Morning and evening shifts available.


Applicants without a resume will be able to skip resume upload option.


  • To greet and provide all guests of the Wilds with prompt friendly service.
  • Act as primary wait staff for dinner shift for Nomad Ridge guests.
  • To execute accurate sales transactions allowing for accurate record keeping.
  • Encouraging our guests to round up their sale, increasing the dollars available to support the Wilds program areas.
  • Assist with dining room set up and food preparation for overnight visitors.
  • Learn and follow ServSafe guidelines in order to provide a safe and sanitary food environment.
  • To maintain work area, including restocking, inventory and cleaning.
  • Learn about the Wilds and the species here in order to accurately answer guest questions.
  • Provide support to other Visitor Operations/Park Operations positions as needed.
  • Strive to further the mission of the organization and support the Wilds, the Zoo, Zoombezi Bay and Safari Golf Club.


  • 18 years of age or older.
  • Ability to work afternoon/evening shifts.
  • Customer service/sales experience preferred.
  • Positive, professional attitude.
  • Good math, communication and keyboarding skills.
  • Ability to adapt easily to changing circumstances in a busy work place.
  • Good decision making skills.
  • Ability to operate a two-way radio.
  • Ability to work a flexible work schedule, including holidays, weekends and evenings.
  • Ability to provide excellent guest service and uphold the Make it G.R.E.A.T. standards.
  • Develop and maintain cooperative relationships with all Wilds/Zoo team members.
  • Communicate well both verbally and in writing required.
  • Plan and organize work in an efficient and cost-effective manner.
  • Possession of a valid Ohio driver’s license and a good driving record is a must.
  • Successfully complete a pre-employment drug screening and criminal background check.


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