The Columbus Zoological Park Association

Seasonal Security Team Member

Job Locations US-OH-Powell
ID 2021-1571
Type
Seasonal
Park
The Columbus Zoo and Aquarium

Overview

Security

 

The Columbus Zoo and Aquarium and Zoombezi Bay’s Security Team takes great pride in our ability to maintain a safe and secure environment for our staff, animal collection, guests and infrastructure with a high level of dedication and professionalism. Security Team Members may work at various locations throughout the Columbus Zoo and Aquarium and Zoombezi Bay, but will primarily focus on Zoombezi Bay and ZOMBIEzi Bay during the summer and fall seasons respectively. Security team members operate with discipline and vigilance, focusing on observing, mitigating, and interdicting behaviors and interactions inconsistent with our organizations values and goals. Security team members constantly maintain a visible and approachable attitude, in order to meet the needs of our customers and deter unwanted behaviors. The Security team member’s ability to operate both independently and in collaboration with other team members and supporting agencies strengthens our ability to respond to all emergencies, calls for service and guest inquiries.   

 

Applicants without a resume will be able to skip resume upload option.

Responsibilities

SHIFT

Assigned shifts may vary from week to week depending on the needs of the organization, hours of operation, special events, etc. Shifts will vary between seasons and can range from 6 to 12 hours long.

 

DESCRIPTION

  • Patrols Zoombezi Bay grounds during open and closed hours to ensure the safety of our team members and guests.
  • Conducts security patrols in and around the haunted attractions during the Zombiezi Bay season to ensure the safety of our team members and guests.
  • Maintains a high profile security presence to deter criminal activity and provides good customer service to our guests and employees.
  • Performs screening procedures to ensure guest policy compliance.
  • Operates threat detection system in conjunction with bag screening procedures.
  • Assists with, locates and reunites lost children per the organization’s Emergency Response Plan (ERP).
  • Contacts the appropriate authority and attends to injured team members/guests until medical assistance arrives.
  • Patrols parking lot during open and closed hours and assists with traffic control as needed.
  • Completes incident reports in a detailed, accurate and timely manner.
  • Active participant in the Emergency Response Plan (ERP).
  • Responsible for maintaining accountability of all issued equipment.
  • Practices professional and precise communication on all Zoo radio systems.
  • Performs other duties as assigned.

 

PROJECTED EMPLOYMENT TIMEFRAME

  • Positions available for immediate fill. Seasonal employment may last up to ten consecutive months.

Qualifications

  • 18 years of age or older.
  • High School diploma or equivalent required.
  • Valid driver’s license with a good driving record. Subject to BMV check.
  • CPR, first aid and AED training preferred.
  • TB test may be required upon starting.
  • Able to pass a criminal background check prior to commencing employment.
  • Able to be alert to potentially abnormal conditions and react according to protocol.
  • Able to handle confidential information in a discreet and professional manner.
  • Able to work in varied weather conditions (i.e. heat, humidity, rain, cold).
  • Able to stand, or walk continuously for long periods of time in varying weather conditions.
  • Must be able to balance multiple assignments successfully.
  • Effective verbal and written communications skills required.
  • Able to maintain appropriate employee appearance per department uniform guidelines.
  • Able to work a flexible schedule including weekends and holidays.
  • Availability of 4 or more days per week preferred.
  • Able to provide excellent guest service by positively interacting with guests and upholding the Make it G.R.E.A.T. standards required.
  • Subject to Drug Free Workplace Policy.

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