Provide first aid and emergency medical care to guests and employees in accordance with Ohio EMT certification standards and Columbus Zoo Family of Parks policies.

Medical Response & Care

• Respond to first aid emergencies and operate/maintain related equipment.
• Administer competent medical care to guests and employees within required training levels.
• Operate and maintain automated external defibrillators (AEDs) and perform defibrillation per training, certification, and established protocols.
• Maintain accurate and timely medical documentation in accordance with state and organizational standards.
• Provide medical support during peak attendance periods and special events.

Operational Support

• Staff First Aid locations throughout the park.
• Maintain familiarity with park layout and proper access routes.
• Perform assigned safety‑related duties, including conducting area safety audits.
• Perform other duties as assigned.

Qualifications & Certifications

• 19 years of age or older.
• Valid Ohio EMT certification.
• Valid Basic Life Support (BLS) card.
• Ability to stand and walk for extended periods and to lift or move equipment and patients in accordance with EMT physical demands.

Knowledge, Skills & Abilities

• Excellent verbal and written communication skills.
• Must be able to read, write, speak, and comprehend the English language at a level necessary to perform the essential functions of the position, including accurately interpreting medical information, documenting patient care, and communicating effectively with patients, partners, and other healthcare professionals.
• Ability to provide excellent guest service by positively interacting with guests and upholding the guest service standards required.
• Ability to develop and maintain cooperative working relationships with all Zoo team members and contacts regarding company business.
• Must be familiar with park layout and appropriate access routes.

Work Environment & Physical Requirements

• Able to work in varied weather conditions (i.e., extreme heat, rain).
• Able to maintain appropriate employee appearance.
• Availability to work the full seasonal period, including high‑attendance weeks, holiday schedules, and special events.

Schedule & Employment Conditions

• Able to work flexible schedule including weekends, evenings and holidays.
• This position is a seasonal role and not eligible for overtime pay.

Licensing, Screening & Compliance

• Ability to comply with all medication handling and storage accountability procedures.
• Possession of a valid state‑issued motor vehicle operator’s license, and a good driving record required.
• Proof of negative TB screening prior to commencing work and annually thereafter required.
• Ability to adhere to the CZFP drug‑free workplace policy including but not limited to pre‑employment, random, post‑accident, reasonable suspicion, and follow‑up treatment required.
• Ability to successfully complete a criminal history background check annually required.